Welcome to IT Craft

We are looking for Technical support engineer.

Responsibilities:

• Communication with customers and end-users via E-Mail, Help-Desk (ticketing) systems and Instant Messengers;
• Gathering and analyzing of details related to customers’ requests as well as comprehensive reporting back once request is accomplished;
• Maintenance of highload and business-critical systems: web servers (shared and dedicated) database-, mail-, DNS- services and other supporting services; maintenance of clusters.

Required skills and qualifications:

• Writing English (Intermediate or higher);
• Hands-on experience with PC;
• Customer service orientation;
• Basic knowledge of DNS and website work;
• Basic knowledge of TCP/IP stack;
• Troubleshooting skills.

Following skills and qualifications will be to your BIG advantage:

• Experience in support of customers and end-users;
• Knowledge of web server control panels such as Plesk, WHM/cPanel, etc.;
• Experience in scripting (bash, python, perl, etc.);
• Experience in administration of Linux and Windows servers;
• Apache, IIS, MySQL, MSSQL – how it works and how to configure it;
• Strong understanding of web services work and experience in maintenance of web servers;
• Experience in usage of monitoring systems (CheckMK, Zabbix, etc.).

We offer:

• Competitive salary according to the qualifications;
• Comfort working environment;
• Benefits package;
• Stable career and professional growth;
• Talented and creative team;
• Reimbursements for athletic activities;
• English classes.

Please send your resume!

We are looking for the new teammate who would like to join our team and dive into our projects and boost them with their knowledge and creativity.

Responsibilities:

• Close collaboration with developers teams;
• Implement and manage continuous integration & delivery systems and methodologies;
• Define and deploy monitoring, metrics and logging systems;
• Design, manage and maintain tools for processes automation.

Requirements:

• Strong experience with Ubuntu, CentOS Linux distros;
• Good scripting skills (Bash, Python, Perl... whatever you like);
• Experience with Amazon AWS;
• Experience with Docker and/or Kubernetes;
• Experience with Git;
• Be eager to learn and don't be scared of responsibility.

Will be a plus:

• Experience with CI/CD services such as Jenkins, CircleCI, AWS CodePipeline, etc;
• Knowledge of HighAvaiability/HighLoad infrastructure maintenance and configuration;
• Experience with Microsoft Azure or GCE.

IT Craft offers:

• Competitive salary according to the qualifications;
• Comfortable working environment;
• Flexible working hours;
• Benefits package;
• Reward for sports activities;
• In-house English training.

Please send your CV!

We are looking for the new teammate who would like to dive into our projects and boost them with his knowledge and creativity.
Our team consists of 7 engineers with different skill-set and backgrounds, but with common intentions: explore, create, innovate.

Responsibilities:

•  Implement and manage continuous integration & delivery systems and methodologies;
• Define and deploy monitoring, metrics and logging systems;
• Design, manage and maintain tools to automate operational processes;
• Close collaboration with developers teams.

Requirements:

• At least half a year experience on production-grade projects;
• Be eager to learn and don’t be scared of responsibility;
• Strong experience with Ubuntu, CentOS linux distros;
• Good scripting skills (Bash, Python, Perl... whatever you like);
• Experience with Amazon Web Services;
• Experience with Docker and/or Kubernetes;
• Experience with Git;
• Experience with automation services, such as Jenkins, CircleCI, AWS CodePipeline, etc;
• At least pre-intermediate level of English both speaking and writing.

Will be a plus:

• Knowledge of HighAvailability/HighLoad infrastructures maintenance and configuration;
• Experience with Microsoft Azure or GCE;
• Experience with QA automation.

We offer:

• Competitive salary according to the qualifications;
• Comfort working environment;
• Benefits package;
• Stable career and professional growth;
• Talented and creative team;
• Reimbursements for athletic activities;
• English classes.

If you have strong willing to get DevOps position in the future but you don’t have enough knowledge and experience nowadays, we invite you to Intern DevOps position.

Agile team is looking for a Project Manager who will take a leading position and will bring the team to the next level of the Tuckman ladder. The team is growing, customer’s business is growing, and the number of users is growing rapidly so there are a lot of challenges for you.

Requirements:

• 3+ years of experience in project management;
• Experience in managing team of 10 people and more;
• Strong understanding of Scrum methodology and Agile principles;
• Experience in Agile project management using Scrum or Kanban;
• Experience in facilitating Agile events, understanding of facilitation diamond approach;
• Excellent English speaking and writing skills. Experience in working with english speaking customers is required;
• Solid understanding of engineering practices.

Will be a Plus:

• Technical background;
• Knowledge in Scrum of Scrum or any other scale Agile framework;
• Any Agile certification will be a plus.

Responsibilities:

• Schedule and facilitate Scrum events. Currently, the team is virtual, but we hope that in a while we all back into the office;
• Direct communication with the customer’s team. Close work with the Product Manager and the technical staff on a daily basis;
• Coach the Development Team in self-organization and cross-functionality;
• Help the Development Team to bring the highest value to the customer;
• Build strong team relationship;
• Manage risks;
• Create report for the management and for the customer;
• Participate in staffing.

We are looking for a developer who wants to work as a PHP/JS developer on the project specializing in immediate and scheduled video calls/webinars, support white-label solutions to many platforms with unique feature stack.

If you have a strong sense of responsibility, great motivation with the ability to achieve results, ability to apply logical thinking to define problems and wish to work in the SCRUM team, then this position is an excellent opportunity for you!

About the project:
The system is a complex of configurable subsystems that provides searching, organizing and conducting audio/video/chat for short consultations, long group calls and webinars for up to 1500 people. The system supports multiple platforms, each of which is configured for its own set of functions and has a customized design.

Required qualifications:

• 2+ years of experience on commercial project;
• Strong knowledge of PHP 7, OOP, SOLID, LoD, REST;
• Experience with Symfony framework and Doctrine ORM;
• Experience in designing automation unit and functional tests;
• Knowledge of MySQL 5.7 (design, indexing, optimization);
• Knowledge of Git version control system and Git workflow best practices;
• Knowledge of Javascript (ES5/ES6);
• Intermediate English (writing and reading);
• Experience with developing scalable systems;
• Understanding of microservice architecture.

Will be a plus experience with:

• Redis;
• Elasticsearch;
• TypeScript, NodeJS;
• Docker, Amazon Web Services (EC2, ECS, CloudWatch, S3, RDS, ElastiCache);
• WebSocket;
• CI/CD;
• Jenkins.

IT Craft invites Linux system administrator to join our team.

Requirements:

• At least 1 year of Linux experience;
• Good skills in LAMP stack;
• Troubleshooting skills;
• DB administration knowledge;
• Hosting support experience (cPanel+WHM/ISPConfig) will be a plus;
• Intermediate written English.

Responsibilities:

• Setup, manage and monitor servers and clusters;
• Troubleshoot technical issues;
• Communicate with clients;
• Communicate with DCs and other services providers;
• Optimize and automate everything;
• Work closely with other administration and development departments;
• Follow best practices of system administration.