Junior/Middle Account Manager

  • other
  • remote
  • Clutch
  • Goodfirms
  • Upwork

We are currently seeking a skilled Account Manager with exceptional communication and negotiation abilities. Joining our team offers the chance to take on exciting projects and explore career advancement opportunities, all within a supportive and collaborative environment.

Requirements:

  • 1+ years of experience as an Account Manager in the IT industry;
  • Proven ability to manage top-tier clients and handle the associated pressure;
  • Strong problem-solving skills, proactive mindset, and excellent negotiation abilities;
  • Ability to thrive in a fast-paced, complex, and rapidly changing environment;
  • Commercially minded, with strong analytical/numerical skills;
  • Fluent in English, both spoken and written.

Responsibilities:

  • Responsible for driving and maximizing revenues with assigned customers;
  • Build and maintain strong relationships with key stakeholders within customer organizations;
  • Serve as the primary point of contact for your customers within the company;
  • Continuously monitor customer feedback to anticipate business needs and relay them to the team;
  • Regularly report KPIs and account status updates to the Head of Account Management.

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